Lantre Barr, founder and CEO of Blacc Spot Media, urges any enterprise that's been on the fence about integrating real-time communications into business workflows to jump off and get started. Tune and discover why this longtime WebRTC consultant feels the time is now.
Find out what business considerations are driving the SIP trunking market today, and discover how satisfied enterprises are with their providers. We talk with John Malone, president of communications industry research firm The Eastern Management Group.
World Vision U.S. is finding lots of goodness in RingCentral's cloud communications service, but as Randy Boyd, infrastructure architect at the global humanitarian nonprofit, tells us, he and his team did encounter some unexpected gotchas along the way.
Alicia Gee, director of unified communications at Sutter Physician Services, oversees a 1,000-agent contact center running on Genesys PureConnect software. In this episode, she catches us up on the company's approach to the patient experience, and shares some thoughts on what's next in the contact center.
In this podcast, Jacob Morgan, best-selling author of "The Future of Work," speaker and co-founder of The Future of Work Community shares his thoughts on digital transformation and the future of work.
Andrew Prokop, communications evangelist with Arrow Systems Integration, has lately been working on integrating communications into Internet of Things ecosystems. He shares examples, and offers up plenty of pointers on how to get started.