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No Jitter On Air

News and stories from the world of unified communications brought to life by the editors of No Jitter.
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Now displaying: 2018
Mar 12, 2018

An effective E-911 implementation doesn't just happen; it takes a solid strategy. Tune in for tips from IT expert Irwin Lazar, of Nemertes Research.

Mar 9, 2018

UC & Contact Center: Building a Holistic Business Case
IT consultant Steve Leaden lays out the whys and how-tos of getting the green light for your convergence strategy.

Mar 7, 2018

In advance of his speech tech tutorial at EC18, communications analyst Jon Arnold explores what voice means in a post-PBX world.

Feb 28, 2018

Voice Reboot: Smart Talking in Your Contact Center
Voice engagement isn't about a simple phone call any longer, but rather a conversational experience that crosses from one channel to the next, as Daniel Hong, a VP and research director with Forrester, explains in this pre-EC session highlight podcast.

Feb 16, 2018

What trends and technologies should you be up on for your contact center? Sheila McGee-Smith, Contact Center & Customer Experience track chair for Enterprise Connect 2018, gives us the lowdown.

Feb 9, 2018

Melanie Turek, VP of connected work research at Frost & Sullivan, walks us through key components -- and sticking points -- of
customer-oriented digital transformation projects.

Feb 2, 2018

UC consultant Marty Parker has crunched the numbers evaluating UC options; tune in for what he's learned and tips for your own analysis.

Jan 26, 2018

Don't miss out on the fun! Organizer Alan Quayle shares details of his pre-Enterprise Connect hackathon showcasing programmable communications.

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